Most marketing experts will tell you that you need select a niche or a
target audience. That you can't just market to "whoever is paying
attention" and be successful.
Why is that? Think about it this way: if you are having a conversation
with a total stranger, how do you know what to talk about? Unless you
are able to find some common ground, the conversation will probably be
short-lived.
Because neither of you have an understanding of the other, you must
find a way to make a connnection to involve each other into the
conversation.
The same holds true for marketing. You must make a connection with your
audience if you want them to pay attention and stay around to find out
what your product or service is all about.
And, in order to make a connection, you have to know something about
them. You have to know what problems they have that you can help to
solve. You have to understand them.
That is why it is so important to select a niche or clearly defined
target audience. Because once you've selected a distinct group of
people you believe you can best help, you can research them so you
begin to understand them.
Then and only then can you really communicate effectively with them. And that's what marketing is; communication.
But once you've identified your target or niche, you must also be able to find and market to them.
The first step in doing that is to define them more specifically. How?
My suggestion is to ask yourself the following 10 questions to help
develop a very clear description of your target. Then it will become
much clearer to you where you can find them.
You may need to make some educated guesses when answering these
questions and that's okay. It's a start and you can always refine your
answers as your business grows and you begin to understand your target
more.
As I go through these 10 questions, I'm going to use an example of a
client of mine who is a life coach who wants to help adults who are
childhood victims of maltreatment or victimization, improve their
health and wellness.
Why am I using this example? Because it is a clearly defined group, BUT
these people do not wear a sign around their neck advertising who they
are. So, they can be difficult to find and market to. Therefore, it
makes a great example.
You can apply these same 10 questions to your business or niche,
regardless of what they are. They are universal questions that apply to
any type of business or target audience.
1. What is their primary problem you can help solve?
Our life coach needs to clearly identify the current problem her
potential clients are dealing with as a result of their childhood
maltreatment. That is the problem she can position herself to help them
overcome. Is it relationship issues? Is it job issues? Be as specific
and focused as possible.
2. Are they primarily male or female?
Our life coach has identified her target as females.
3. How old are they?
Our life coach says they are high functioning professional women. In
that case, I'd say we're primarily talking about women between the ages
of 25 and 45 years old.
4. Where do they live? What type of community or neighborhood; urban
area; suburban area? Also, do you have any geographic limitations (real
or self-imposed) regarding where you can market or deliver your
services or products?
If they are high functioning professional women, they likely live in a
nicer suburban neighborhood or perhaps an urban area. Our life coach
will need to identify where she believes the majority live in her area
and whether she only wants to work with women in her immediate
geographic area, or if she wants to do distance coaching.
5. What type of work do they do? And where do they likely work? Their type of business as well as geographic location.
Professional women could be corporate professionals, doctors,
attorneys, entrepreneurs or solo-professionals. Our life coach will
need to identify the fields she wishes to focus on, taking into
consideration the ones she feels include the greatest number of her
target clients.
6. What is their socio-economic status or annual household income?
High functioning professional women are probably enjoying financial
success, making them of a higher socio-economic class. They probably
earn a good income and enjoy the finer things in life. Money is
probably not an issue.
7. How do they spend their leisure time?
Do they belong to a gym or health club? Do they go to the movies or out
to dinner frequently? Or, do they have young children and spend their
time at elementary school functions, family picnics, children's
birthday parties or weekend soccer tournaments? Our life coach may need
to make some assumptions here based on what she knows about her target.
Again, that's okay to start with. She can always fine-tune this later
as she begins to understand these women better.
8. What is their family structure or home environment?
This niche of professional women probably includes single women as well
as those who are married and have children. Therefore their home
environments may vary. They may have no support or family network. They
may have strong family support. Or, they may be having issues with
their family based on their past. Our life coach will need to keep this
in mind when she selects marketing avenues and writes her marketing
messages. She'll want to focus on what they have in common and steer
away from areas of abiguity.
9. Do they belong to any associations or professional organizations?
If our life coach selects one or several industries to target, she
should be able to easily identify associations or professional
organizations these women belong to. Once identified, these are
excellent venues for networking and speaking opportunities.
10. What are their media habits?
Do they read the newspaper or magazines? If so, which ones? Listen to
the radio? If so, which formats do they likely listen to? Do they watch
TV? If so, which programs do they likely watch? Do they spend time on
the Internet? If so, what kinds of web sites do you think they are
visiting? Where do you think they are currently getting their
information about health and wellness? These are all potential places
to reach your niche with your marketing message.
Yes, again our life coach may need to make some assumptions. However
all of these media can provide you with detailed demographic profiles
of their audience. So if we're looking for professional women in a
certain geographic area, we'll be able to find out if they are among
the audiences for these different mediums.
Answer each of these 10 questions to the best of your ability. Talk to
current clients to get insights. Or, talk to friends or colleagues who
fit your client profile to gain a better understanding of who and where
they are.
Once you build this target client description, you'll have a much better sense of where you can find them.
The next step is putting together a marketing message that speaks
directly to them and what they are dealing with. The more you
understand them, the more you'll be able to craft a message that will
hit home with them. That message will become your magnet, attracting
the people who you can best help.
If you'd like to learn 10 strategies you can use to easily start
attracting exactly the clients you want to work with, I highly
recommend my new 10-Step Guide, "How to Get Clients in 10 Simple
Steps." This step-by-step "how-to" guide includes a 60-minute audio CD
and a complete resource guide. You can find all the details on it and
the complete 10stepmarketing System at http://www.10stepmarketing.com
(C) 2005 Debbie LaChusa
20-year marketing veteran Debbie LaChusa created The 10stepmarketing
System to help small business owners and solo-preneurs successfully
market their business, themselves without spending a fortune on
marketing. To learn more about this simple, step-by-step program and to
sign up for her FREE audio class and FREE weekly ezine featuring how-to
articles, tips and advice, visit www.10stepmarketing.com