The
CEO or owner of a small business is the one person responsible for
moving the enterprise forward and insuring the future. They need a long
range view or they end up just "putting out fires" instead of managing.
How many times have you heard a business owner or manager say that they
spend their workday “always sweating at putting out fires?” I hear it
all the time.
Think of a raging forest fire. There are sweaty fire fighters working
hard, just yards in front of the flames. There is one person in a
helicopter 10,000 feet above the flames. Those on the ground and the
one in the helicopter are all looking at the same fire but they have
totally different views. Those on the ground are “putting out fires.”
The one in the helicopter is directing the fire fighting effort.
In business, even the smallest of businesses, the CEO directs the fire
fighting effort. That person must have a vision of the future and
direct the troops on the ground in the proper direction. If the CEO
gets down on the ground and picks up an axe to put out the current
fire, while that effort may be beneficial, who is insuring the future?
In small businesses, owners and managers must spend time and effort at
work on the front lines, but many are so busy “putting out fires” that
they never make the time to go up in the helicopter and see the whole
fire. To do it, the CEO must discover the changing winds of the
marketplace to best utilize the assets available so they are not
overspent on dying embers (completed projects) when they are needed on
a flare-up (hot opportunity) somewhere else. The CEO must look beyond
today and prepare for tomorrows battles whether fluctuations in the
cost of fuel, changing whims of fashion, or increased competition.
If only for a little while every week, get into that helicopter. Look
towards the future, plan for it, and guide your troops to contain the
fires. You might not get so sweaty but you’ll be doing a great job for
your company.
Larry Galler coaches and consults with high-performance executives,
professionals, and small businesses since 1993. He is the writer of the
long-running (every Sunday since November 2001) business column, "Front
Lines with Larry Galler" Sign up for his free newsletter at www.larrygaller.com