If
your business takes a downturn during the holidays, follow these great
marketing tips to turn those holiday blues into holiday sales! The holidays can be a tough time of year for some businesses.
Let’s face it, if you are not in a retail business tied to the
holidays, odds are your business dips this time of year. It’s a natural
phenomenon - consumers are preoccupied and busy so they tend to put off
purchases and decisions that they don’t absolutely have to make, until
the first of the year.
So what can you do to drum up some business so December isn’t a total
bust? Well I always say, if you can’t beat ‘em, join ‘em! How can you
take advantage of the holidays and gift giving and buying?
One suggestion is to consider selling gift certificates. Just about any
type of consumer business, whether you sell products or services, can
offer gift certificates.
Promote your gift certificates to your current clients and customers as
a way for them to share your products or services that they know and
love with a friend or family member. (This can be a great way to
facilitate referrals and generate new business, too!).
Gift certificates not appropriate for your business? How about offering
an end-of-year or a seasonal special? Make sure your special expires on
December 31. This could be a product or service you are discontinuing
or closing out. Or it could be a special holiday discount on a regular
product or service.
By giving your customers a great deal, or offer they can’t normally
get, you give them a reason to purchase from you now vs. waiting until
after the holidays. They will appreciate the special price considering
their expenses are higher than normal in December. And you win, because
you make a sale when you otherwise would not have. Your profit margin
may be lower, but at least it is profit!
So be creative. Think about how you can turn your product or service
into a unique gift idea. A way for someone to learn the benefits of
having a fitness trainer or personal coach first hand, through a gift
of a few sessions. Fresh flowers every month for 6 months. $50 toward
the purchase of any product or service you offer. A free consultation.
Following are three more holiday marketing ideas you may want to consider:
(1) Offer to donate a percentage of all sales in December to your
favorite charity and publicize it with a press release to the media.
(2) Do a promotion giving one lucky customer the chance to win their
holiday purchase for free. Select one customer at the end of December
and refund them for the full price of their purchase. This will get all
buyers excited and will give them an incentive to buy now. Put a
maximum value on the prize if you want to protect yourself from having
to refund too large of a purchase.
(3) Or just find a way to help your customers see that now is the
perfect time to buy, before your prices increase in the new year (Buy
Now and Save!), or before you no longer offer a particular product or
service. If you don’t want to discount, offer a free gift or
value-added bonus with purchase.
Once you’ve decided to make a special holiday offer to your customers. What is the best way to make them aware of this offer?
How about through your regular e-zine or e-newsletter? Along with your
regular content, include a line or two about this special promotion.
Include a link to the page on your web site where customers can go to
take advantage of your special offer.
Don’t publish an e-zine? That’s okay, send out an email notifying your
customers of your special holiday offer. Use a compelling Subject Line
to get them to open the email. If you have email addresses for both
current customers and prospects you may want to send out two different
emails.
You could use the email to your current customers to thank them for all
of their business over the past year. Or suggest that since they like
your products or services so much, they may want to share them with a
friend or family member by purchasing a gift. Put together a special
gift package to make their shopping easy.
Don’t have email address for your customers or prospects. Here’s six
more ways to quickly get the word out about your holiday promotion or
special offer.
(1) Put up a poster in your retail location.
(2) Promote your holiday special on your web site home page.
(3) Telephone your best customers to tell them about your end-of-year special, reserved for only your very best customers.
(4) Run a small ad where you usually advertise, but have the ad promote your holiday special.
(5) Include a note on all of your receipts and be sure to make all of
your regular December customers aware as well. You may be able to
increase the amount of their purchase or get them to return later in
the month to make another purchase.
(6) Create a promotional flyer and hand it out in areas your customers
and prospects frequent, or find another business you can partner with
(a complimentary or non-competing product or service) who might be
willing to make your promotional flyers available to their customers,
if you do the same for them.
(C) Copyright 2005 Debbie LaChusa, 10stepmarketing
20-year marketing veteran Debbie LaChusa created The 10stepmarketing
System to help small business owners and solo-preneurs successfully
market their business, themselves without spending a fortune on
marketing. To learn more about this simple, step-by-step program and to
sign up for her FREE audio class and FREE weekly ezine featuring how-to
articles, tips and advice, visit www.10stepmarketing.com