Is cellular service in the US really all about the network? In some
cases, the answer is yes, it does. Any reliable on-line quote for
service should come with detailed information on the vendors’ coverage
area. Besides that, I'll take a rather high-level look at cellular
providers starting with a bit of history.
Anyone remember the days of telephone company deregulation of the 80's?
When this first occurred, I for one was not ready to switch my long
distance carrier. After all, it WAS about the network. I wasn't about
to leave a tried and true, big name provider for a company just
starting out.
Fast forward to today. I've dumped my big name provider and went with a
much smaller company. Why? Because the networks are far more advanced
then they once were. Competition among carriers is fierce. I cannot
tell any difference in quality between the big name and the company I
chose. The cost, however, is much less than what I was paying.
The point?
The 'networks' are much more reliable and have to be in order for a company to stay competitive.
What does this have to do with cellular service? Well, it's the same
thing. Most of my family and friends have cellular service. Between
them, there are a number of different providers represented. When I ask
any of them what they think of their service? Quality of calls, signal
strength, picture taking, ring-tones, etc. they are all happy with the
service they have. Apparently each of the different networks is just as
good as the other.
So, is cellular service really all about the network? I would say no,
it's all about the 'deal'. Because the industry is so competitive, I
would look for free shipping, free phone and cash rebates along with
the monthly rate. For the people I spoke to, these are the important
factors. Now add in the ability for number porting (keeping your
existing phone number when switching providers) and the competition for
your business really heats up.
The biggest complaint I've heard from friends and family is that once
they sign their contract, that's pretty much then end of it. Better
deals are being offered all the time to 'new' customers but not to the
'existing' customer. Sure, they may get a newer phone, but not the same
as what's being offered to 'new' customers. I expect this to change
very soon especially considering number porting. If a vendor wants to
keep their customer base, they better start to offer the same deals to
'existing' customers as they do new ones.
Until that time, take your phone number and shop for a better deal.
I would look online first, as the better deals tend to be online. Why?
Cost. Not only is it cheaper to reach a large group of consumers
online, it’s very cost effective.
When shopping for your next cellular calling plan, remember that’s it’s
not just the network you should be concerned about. The consumer is in
charge here. Whenever competition becomes fierce, the smart consumer
generally comes out ahead!
By: Full Service Broadband Provider
