You've
seen the ads and heard all the hype about DIRECTV and DISH Network. But
which satellite TV provider offers the best service? This article
answers that question.
The satellite TV systems and services offered by DIRECTV and DISH
Network are almost identical -- both offer more than 250 program
channels, all-digital programming, HDTV (high definition TV) options,
and DVR (digital video recording) capabilities.
So when you compare DIRECTV to DISH Network you'll discover the biggest
differences between them are the subscription fees and programming.
Here is a blow-by-blow comparison of DIRECTV vs. DISH Network ...
Satellite TV Equipment
* Direct TV offers free satellite TV equipment (the dish and
receivers), and free installation in up to four rooms of your home. If
you want a DVR receiver you will be charged an additional $49.99. The
charge for HDTV receivers is $299.99.
* DISH Network gives you free satellite TV equipment and free
installation in up to four rooms of your home. You can get a DVR
receiver or an HDTV receiver at no charge.
Satellite TV Programming
* DIRECTV offers 255 program channels, including movie channels, music
channels, pay-per-view movies and events, sports packages, and
international programming. Programming packages start at $41.99 per
month for 115 channels.
* DISH Network offers 256 program channels, including movie channels,
music channels, pay-per-view movies and events, sports packages, and
international programming. Programming packages start at $31.99 per
month for 60 channels.
Customer Service
* DIRECTV has excellent customer service with 24/7 online support, and 24/7 toll-free telephone support.
* DISH Network also has excellent customer service with 24/7 online support, and 24/7 toll-free telephone support.
Customer Satisfaction
* DIRECTV is ranked #2 in customer satisfaction among all the cable and satellite TV providers.
* DISH Network is ranked #1 in customer satisfaction among all the cable and satellite TV providers.
The Bottom Line
Both DIRECTV and DISH Network offer top-of-the-line satellite TV
equipment and all-digital programming for the best picture and sound
available.
DISH Network's basic programming package is cheaper than DIRECTV's, but DIRECTV's Total Choice has a more channels.
DISH Network has more movie packages and foreign programming, while DIRECTV offers more sports packages.
