If you watch TV read magazines, or drive through and cities with
billboards chances are you’ve come across advertisements for VOIP
calling plans. Many of these advertisements try to sell their services
on how much less expensive their services are compared to traditional
calling plans. They also talk about quality and clarity of calls.
You’ve probably wondered how much of this is true and how much is hype.
VOIP or Voice over Internet Protocol is probably one of the most
revolutionary advances in the telecommunications industry. It allows
you to talk to another person across the globe using digital network
connection exactly the same as way you receive email or visit websites.
Because you voice is converted into a digital signal it can be sent
across the street, across the country, or across the globe for exactly
the same cost. For VOIP calls the concept of long distance doesn’t
exist.
VOIP calling packages come in two flavors, bulk rate pricing and
unlimited calling. Bulk rate pricing allows you to have a monthly
allotment of minutes to call who ever you want (just like your cell
phone service). If you go over your monthly allotment you will have
overage charges. Unlimited calling is exactly just like it sounds you
have no limit on the amount of calls you can make. Unlimited calling
plans range from $35 to $90 per month depending on the VOIP service
provider and the additional features included with your plan. Unless
you are making a lot of calls or the unlimited calling plan is very
inexpensive bulk rate pricing is usually a better option.
Just like cellular phones VOIP service providers allow you to “port” or
move switch your existing phone number into their service. This is
really convenient as you won’t have to notify your friends and family
you’ve changed your number. Currently there is no legislation that VOIP
providers have to allow you to port your number out if you are unhappy
or want to change providers. Some of them will, others will charge you
a fee, and some will refuse to accommodate your request, be sure to
check this before you sign any contracts.
If the VOIP company you are using “piggybacks” on your existing
broadband cable connection your phone service is dependant on your
cable connection. If your cable connection goes out or you drop your
cable company your VOIP phone service won’t work. Additionally if you
lose power in your house unless you have a backup generator your phone
won’t work.
Lastly many VOIP service providers don’t interface well with emergency
services (911). On traditional phone lines your address information is
automatically sent when you make a call, this isn’t true for VOIP.
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