We
purchased the Hamilton Beach Brew Station 12 Cup Coffee Maker and
returned it to the store 10 days later. Read why we returned this dud!
The Hamilton Beach Brew Station 12 Cup Coffee Maker is unique
amongst coffee makers. This coffee maker has no carafe, instead the
coffee is self contained within the unit and is released into your cup
by pressing on a dispenser. A great idea it is, but Hamilton Beach
needs to engineer this product as it failed ten days after we purchased
one. Please continue reading for all the details.
Our Braun coffee maker served us well for over six years. Thousands of
coffee potfuls later, it failed to work one morning and we knew it was
time to shop for a new one. As we strolled the aisles of our local BJ's
we realized that Braun was not a brand that they carried. Nevertheless
our attention was drawn to a unique looking product, the Hamilton Beach Brew Station 12 Cup Coffee Maker, and we soon carried it off and brought it home.
What is so special about this particular product? No carafe! Yes,
coffee brews within the main unit and then is released into your cup by
pressing on a dispenser, much like the type you find at some coffee
stores. The advantage is obvious: you can get coffee with one hand
while not worrying that you will break the carafe. An excellent idea!
This particular model holds standard sized coffee filters and has an
internal warming tray to keep the coffee warm. Indeed, we felt that the
unit kept coffee hotter longer than most units we had owned in the
past. For several days we enjoyed hot, fresh brewed coffee and we
believed that we made a wise decision in purchasing the product.
Our interest in the product was short-lived, however. One of the oddest
features about the unit was the double push of the on/brew button to
get the unit started. Much like the double click of your computer's
mouse to open a file, users must do the same thing to the round push
button located on the front of the machine. No toggling on/off switch
to deal with here! Unfortunately, one recent morning the switch did not
work. Sure, the light came on, but coffee was not dispensed. My wife
and I redid the process at least a dozen times before we realized that
the machine was not going to work. The water was in the unit, the
coffee was seated properly in the filter, and the light switch came on.
Still, no coffee was brewing.
In summation, the Hamilton Beach Brew Station 12 Cup Coffee Maker is an excellent idea, but the button is a bad idea. It would be better
to replace the switch with something that works the first time and
everytime thereafter. Fortunately for us we were able to return the
item to BJ's where we received a full cash refund. Hamilton Beach has a
great idea, but their engineering leaves something to be desired.
Matt Keegan is The Article Writer covering issues as diverse as aviation, business, customer service,
product review, news, marketing, Christian issues, and more. Please
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